This self-paced training helps Social Care Screeners and Navigators protect their personal safety while conducting sensitive screenings and navigating difficult interactions. Learners will explore self-awareness, situational awareness, confident communication, professional boundaries, and practical de-escalation strategies. The course also addresses warning signs, privacy concerns, safe positioning, and when to pause or end an interaction and follow organization-approved safety procedures.
Title: Interpersonal Safety and De-escalation for Social Care Screeners and Navigators
Training Mode: Online
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