Who We Are

OneCity Health is a Performing Provider System (PPS) – or a network of healthcare and community providers. It is sponsored by NYC Health + Hospitals, the nation’s largest municipal healthcare system.

The OneCity Health network includes hundreds of community-based healthcare providers, services, and organizations, as well as NYC Health + Hospitals’ acute care hospitals, nursing homes, community clinics, home-care service, and MetroPlus.

OneCity Health is focused on establishing an integrated delivery system that identifies and engages people in care before they become sick.

To improve care and reduce avoidable hospitalizations for Medicaid and uninsured patients across New York City, we are:


Expanding access to primary and preventive care

Breaking down gaps between providers and services

Redesigning clinical, IT, and population health efforts

The Importance of a Well-Trained Workforce in Achieving Healthcare Transformation

For OneCity Health to succeed, it is critical to adequately prepare the workforce through training and development services. These services will enable our partners and their employees to improve the quality of services delivered and develop a shared understanding of evidence-based best practices, standard tools and workflows, program implementation objectives, and transformation goals. In other words, we want to give workers the tools they need to better understand and implement the various changes taking place.

Our in-person and online training offerings span primary care, care management, cultural competence, professional development, communication and customer service, and much more.

Our Team

The OneCity Health Workforce and Training Team helps prepare the PPS workforce to meet the goals of healthcare transformation by coordinating and delivering trainings and technical assistance efforts on behalf of our PPS partners.

Frequently Asked Questions

How do I create an account?

Step 1) Visit http://carecompasslms.hwapps.org/

Step 2) Select “Create an Account” on the top right

Step 3) Complete the form and once you have finished, click “Register”

Step 4) Having issues? Contact us at [email protected]

How do I register for a training?

Step 1) Login to http://carecompasslms.hwapps.org/

Step 2) Hover over “Catalog” on the main menu

Step 3) Select “All Trainings” or one of the categories below

Step 4) Use the “Search Courses” filters if you are having trouble finding a training

Step 5) Select “Take This Course”

Step 6) Complete the registration form, ensuring to fill out all the mandatory fields, then click “Submit”

Step 7) Select “Start Course”

Step 8) Having issues? Contact us at

Start Learning Today

The future of healthcare is exciting… Thanks for being part of a workforce dedicated to caring for our patients, families, and communities.